ai integrations

We can help you explore how to use artificial intelligence effectively and ethically, providing an experience for your audience that is both useful and delightful. 

Person looks at a screen and asks questions of an ai chatbot

Artificial intelligence can streamline your work, helping you to move from the tasks you need to do to the tasks you want to do. AI can help your audience, too. Whether using an AI chatbot to answer their questions or experience your content in a new way, AI can delight and engage. How are you going to use this innovative technology? Let us help you! 

We start with understanding audience needs and put together a plan that creates solutions. We train AI to work within set parameters so that it is doing the work you want it to do. We implement AI in a way that makes sense for you and your audience.  

key parameters 

We train AI with sensitivity towards: 

  • Accuracy and misinformation in AI-generated content.
  • Copyright and intellectual property issues.
  • Cultural sensitivity and bias.
  • Transparency about when AI is being used.
  • Protecting the expertise and authority of experts, such as curators, historians, and conservators.
Person looks at a digital display in a museum

this is just the beginning…

We can build AI features for multiple applications– these are only a few examples: 

  • Report synthesizer: AI can analyze survey data and provide synthesized summaries. 
  • Personalized tours: AI can recommend content based on a visitor's interests, age, available time, or past visits.
  • Virtual guides and chatbots: AI can answer questions about your content using language that is comfortable for your audience.
  • Multilingual interpretation: AI-powered translation can make content more accessible to international audiences.
  • Accessibility tools: AI can generate audio descriptions, captions, and simplified explanations for different audiences.
  • Age and cognitive capacity adjustments: AI can navigate multiple age and ability needs, with awareness about audience limitations. 
  • Virtual exhibitions: AI can help support interactive online exhibits and digital experiences.
Eric Veal and Dorne Pentes stand in front of two alien inflatables.

Meet ChatCreatures!

From the vivid imagination of artist Dorne Pentes of Pentes Studios, ChatCreatures are custom inflatables paired with an AI-trained chatbot developed in partnership with Interactive Knowledge. Our friendly creatures appear at festivals, museums, libraries, and other events where they can offer helpful advice, insights, and educational content. They help museum visitors understand what they can do at the museum that day, or where they can find the bathroom. They help new friends at a state fair learn about cows, pigs, and other livestock. Thoughtfully trained, our ChatCreatures know what to say when someone asks an off-topic question, or asks something concerning. Overall, they are fun and charming to talk with, and we often notice a long line of people waiting for their turn with a ChatCreature. 

Interested in a ChatCreature of your own? Check out their website to learn more, or read our ChatCreatures project case study.